Privacy Policy

1. Personal data we collect

We collect the following personal data when you interact with our platform:

Identification data: full name, email address. Contact data: phone number, postal address. Browsing data: IP address, browser type, pages visited, time spent on site. Data voluntarily provided through contact forms.

2. Purposes of data processing

Your personal data will be used for the following purposes:

Responding to information requests and inquiries made through our contact channels. Sending communications related to our real estate crowdlending services. Improving the browsing experience and platform functionality. Complying with applicable legal and regulatory obligations. Conducting internal statistical analyses to optimize our processes.

3. Data transfers

Monelik will not sell, transfer, or distribute your personal data to third parties without your prior consent, except in cases provided for by the LFPDPPP and its Regulations, or when required by competent authorities of the United Mexican States.

4. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, you may send a request to info@monelik.com including:

Full name and contact information for response communication. A clear description of the data for which you wish to exercise your rights. A copy of a valid official identification document.

We will respond to your request within a maximum of 20 business days from receipt.

5. Security measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. We use SSL/TLS encryption protocols for data transmission and store information on secure servers with restricted access located within Mexican territory.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve your browsing experience. For more details about the types of cookies we use, their purpose, and how to manage them, please refer to our Cookie Policy available on this site.

7. Changes to this privacy notice

Monelik reserves the right to modify this privacy notice at any time. Changes will be published on this page with the corresponding update date and will take effect from the date of publication. We recommend reviewing this document periodically to stay informed.

8. Contact

For any questions or clarifications regarding this privacy policy, you may contact us at:

Email: info@monelik.com Address: Av. Baja California 275, Office 403, Col. Hipodromo, Cuauhtemoc, Mexico City, C.P. 06100 Business hours: Monday to Friday, 9:00 AM to 6:00 PM (Mexico City time).